Privacy Policy

QualityMindGlobal respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Data We Collect

We may collect the following categories of data:

• Identity and contact data: name, email address, phone number, and company name when you fill in a contact form or request a consultation.
• Technical data: IP address, browser type and version, device information, and usage data collected via cookies and analytics tools.
• Communication data: messages, inquiries, and feedback you send to us.

2. How We Use Your Data

We use your data for the following purposes:

• To respond to your inquiries and provide information about our mindfulness and resilience programs.
• To improve our website and services through analytics.
• To send relevant updates or offers, only with your explicit consent.
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyse traffic. You can manage cookie preferences in your browser settings. We use third-party analytics services (e.g., Google Analytics) which may collect anonymised data about your visit.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our website and deliver services (e.g., hosting, email delivery, analytics). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are stored for up to 24 months unless you request earlier deletion.

6. Your Rights

Under applicable data protection laws (including POPIA and GDPR where relevant), you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

7. Contact Us

For any privacy-related requests or questions, please reach out:

QualityMindGlobal
7482 Dumisani Road Apt. 475
Email: info@quality-mind-global.com
Phone: 054 017 1366

8. No Misrepresentation

QualityMindGlobal does not make false claims, fake endorsements, or misleading statements. We do not imply official affiliation with any government body or certification without evidence. All testimonials and case studies on this site are genuine and used with permission. We do not create false urgency or fake scarcity. Our services are clearly described, and any results mentioned are not guaranteed unless explicitly stated.